Helvetica Mountain Pioneers Black Viber Hooded Down Jacket

Grahams of Bath offers a fast, safe and reliable delivery service within the UK and around the world. We work with a number of different carriers to ensure your order arrives as quickly and safely as possible.

Standard Delivery in the UK

All orders in the United Kingdom are a low cost £3.25 per order for any orders under £35. We also offer £1.25 UK delivery on all orders over £35. The estimated delivery time for our standard delivery service is 2 to 4 working days.

Express Delivery in the UK

We offer express delivery for orders to the UK at a cost of £3.75 per order for any orders under £35. We also offer at £2.75 on all orders over £35. The estimated delivery time for our standard delivery service is 1 to 2 working days.

Next Day Delivery in the UK

We also offer next day delivery for orders to the UK at a cost of £6.95.

Delivery is on the next working day (e.g. Monday to Friday). Orders placed on a non-working day will be despatched on the next working day for delivery the following day.

Orders must be placed prior to 3PM UK(Mon-Thurs) & 12PM UK(Fri). Excl. public holidays for delivery on the next working day. For next day delivery a signature from an adult is required; therefore delivery to PO box addresses is not possible.

International Delivery

We use a fast service to deliver to many worldwide locations. The estimated shipping times are as follows

Western Europe: 3-5 working days

Eastern Europe: 4-6 working days

USA / Canada: 5-7 working days

Australia: Standard 7 - 10 working days / Economy 15 - 20 working days.

Rest of the World: 7-10 working days

International Shipping Costs

Overseas shipping costs are a flat rate £6.95 per order except for Australia.

Australia: Standard - £9.95 / Economy - £6.95

Express shipping costs are a flat rate £29.95 per order for all countries except Australia which is £64.95 per order . Please contact us on shipping times, most countries are between 2-4 working days.

International Delivery Locations

We ship internationally to the following locations.

United Kingdom, United States (Excluding New Jersey), Australia, Bulgaria, Croatia, Czechia, Gibraltar, Guernsey, Hungary, Iceland, India, Isle of Man, Jersey, Romania, United Arab Emirates, Andorra, Austria, Cyprus, Estonia, Finland, Greece, Latvia, Lithuania, Luxembourg, Malta, Monaco, Portugal, Slovakia, Slovenia, Vatican City, Belgium, Canada, China, Denmark, Germany, Hong Kong SAR, Ireland, Italy, Japan, Netherlands, New Zealand, Poland, Spain, Sweden

All of the items sold by Grahams of Bath are guaranteed to be authentic, in new condition and inspected by careful quality control. In addition we offer a 100% guarantee that if you're in any way dissatisfied with the goods you have ordered we will exchange them or give you a full refund for the items, provided that you return them to us in their original condition and packaging, unused/unworn and unwashed, with all labels intact.

14-day money back guarantee on all purchases

Grahams of Bath offer an 14 day refund period. All returns must be raised via the returns request form below within 14 days of receiving your order.

Please select your country/region below to see full information on returns and refunds. All returns must use returns request form below.

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Refunds/Returns on Specific Goods

For reasons of health and hygiene, we cannot offer refunds on grooming products or pierced jewellery. Underwear, tights and stockings may only be returned if the hygiene seal has not been removed.

Statutory Rights

This does not affect your statutory rights.

Terms and Conditions

Please view our terms and conditions in full.